Workshop method

Critical Liability – Michigan Medicine Headlines

This two-part workshop is open to faculty and staff. Participants must attend both parts.

February 8, 2023: 8:30 a.m. – 12:30 p.m.
February 15, 2023: 8:30 a.m. – 12:30 p.m.

This workshop will help you learn how to deal with bad behavior, disruptive colleagues and difficult bosses or employees.

You’ll learn a simple, step-by-step process to identify and resolve performance gaps, build accountability, eliminate inconsistencies, and reduce resentment. It uses video, group discussions, skill practice and real application to make the course both entertaining and engaging.

  • Learn to focus on what you really want, rather than turning to unhealthy emotional responses, such as trying to convince others of your point of view, discrediting others, or even causing them grief.
  • Take control of your emotions by cutting out disappointment, anger and fear at their source.
  • Spot when you or others are slipping into silence or violence and thereby endangering safety and starving the reservoir of shared meaning.
  • Learn to dispel misunderstandings and distrust by clarifying misunderstood motives and establishing a common goal.
  • Reduce the defensiveness by starting with the facts and only tentatively sharing conclusions.
  • Turn attack into dialogue by identifying and responding to the unhealthy conclusions of others.

This program is highly interactive and includes small group sessions.


This workshop is hosted by the Office of Faculty Development, but is open to all Michigan medical faculty and staff. If you are a person with a disability who requires an accommodation to attend this workshop or have questions about accessibility, please contact us at [email protected]